Protect your business with the latest in cloud and smart defence toolsFrom honeypots to machine-learning protection, from web application firewalls to cloud brokers, defending your company’s IT is much more…Dec 3, 2021Dec 3, 2021
Published inChatbots Life4 great examples of no-code successNo-code is a growing trend in business, empowering anyone in a company to develop a solution to a problem or build a service that can…Apr 8, 20211Apr 8, 20211
Published inChatbots LifeThe changing face of chatbots beyond 2021When I started writing about chatbots they were largely academic projects or intense in-house creations for firms with huge customer bases…Mar 31, 2021Mar 31, 2021
The state of load balancing in 2021 and beyondWhether servers are on-premises or in the cloud, the need to balance the ever-growing workloads that target them requires careful…Mar 15, 2021Mar 15, 2021
Published inChatbots LifeHow US legal firms can and must compete with robo-lawyer servicesMost US legal firms, like their European counterparts, are steeped in tradition. Even newer firms formed by eager law graduates have their…Jan 25, 2021Jan 25, 2021
Published inChatbots LifeThe Salesforce/Slack deal highlights the potential for legal automationWhen Salesforce spends $27.7 billion on Slack, everyone needs to sit up and take notice. Not only does the deal signal “big software’s”…Dec 9, 20201Dec 9, 20201
Published inVoice Tech PodcastHow Chatbots Help Business Avoid the Fear of a Black-Box AI PlanetThe rise of AI in business largely goes unquestioned, until a poor decision comes out of a black box that no one can fathom or that causes…Aug 12, 2020Aug 12, 2020
Chatbots: A Key Tool for Digital Business Change and ContinuityThe Coronavirus outbreak demonstrated how unprepared many businesses are for dramatic change that impacts the company and workers…Jul 9, 2020Jul 9, 2020
COVID Represents Only the Start of Health Chatbots’ RiseBarely a week of the COVID crisis goes by without a government or major health organization launching a chatbot to help in the information…Jun 18, 2020Jun 18, 2020
Lessons from Nivea’s Latest Skincare Chatbot and Other Beauty BotsCosmetic, fashion and couture firms have long been hot on technology adoption, with AR mirrors, virtual make-up studios and smart wardrobe…Jun 1, 2020Jun 1, 2020