Chris KnightProtect your business with the latest in cloud and smart defence toolsFrom honeypots to machine-learning protection, from web application firewalls to cloud brokers, defending your company’s IT is much more…3 min read·Dec 3, 2021----
Chris KnightinChatbots Life4 great examples of no-code successNo-code is a growing trend in business, empowering anyone in a company to develop a solution to a problem or build a service that can…5 min read·Apr 8, 2021--1--1
Chris KnightinChatbots LifeThe changing face of chatbots beyond 2021When I started writing about chatbots they were largely academic projects or intense in-house creations for firms with huge customer bases…5 min read·Mar 31, 2021----
Chris KnightThe state of load balancing in 2021 and beyondWhether servers are on-premises or in the cloud, the need to balance the ever-growing workloads that target them requires careful…4 min read·Mar 15, 2021----
Chris KnightinChatbots LifeHow US legal firms can and must compete with robo-lawyer servicesMost US legal firms, like their European counterparts, are steeped in tradition. Even newer firms formed by eager law graduates have their…6 min read·Jan 25, 2021----
Chris KnightinChatbots LifeThe Salesforce/Slack deal highlights the potential for legal automationWhen Salesforce spends $27.7 billion on Slack, everyone needs to sit up and take notice. Not only does the deal signal “big software’s”…5 min read·Dec 9, 2020--1--1
Chris KnightinVoice Tech PodcastHow Chatbots Help Business Avoid the Fear of a Black-Box AI PlanetThe rise of AI in business largely goes unquestioned, until a poor decision comes out of a black box that no one can fathom or that causes…6 min read·Aug 12, 2020----
Chris KnightChatbots: A Key Tool for Digital Business Change and ContinuityThe Coronavirus outbreak demonstrated how unprepared many businesses are for dramatic change that impacts the company and workers…4 min read·Jul 9, 2020----
Chris KnightCOVID Represents Only the Start of Health Chatbots’ RiseBarely a week of the COVID crisis goes by without a government or major health organization launching a chatbot to help in the information…4 min read·Jun 18, 2020----
Chris KnightLessons from Nivea’s Latest Skincare Chatbot and Other Beauty BotsCosmetic, fashion and couture firms have long been hot on technology adoption, with AR mirrors, virtual make-up studios and smart wardrobe…4 min read·Jun 1, 2020----